The Coffee House Complete Guide | Ordering and How to Make the Most of It

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Travelers consulting a map and discussing their itinerary at a café in Ho Chi Minh City

When you want to settle in during a break from sightseeing and think about where to head next, one option worth adding to your list isThe Coffee House. Born in Ho Chi Minh City in 2014, it is a chain that has valued not just drinks but the space where people gather and spend time. With options ranging from Vietnamese-style coffee with condensed milk to sweet lattes and tea, it is easy to walk into even when you are with companions who have different tastes. Store and menu restructuring is ongoing, so what you find today may differ from older write-ups. Here, we trace the background of the brand's founding while weaving in official menu and store information confirmed on September 28, 2026, to help you choose a drink and a location that will be easy to use during your trip.

Travelers consulting a map and discussing their itinerary at a café in Ho Chi Minh City
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1. A Café as a "Place to Belong": The Vision of a Founder from Pepsi

Founder Nguyen Hai Ninh studied chemistry at Ho Chi Minh City University of Technology and, after graduating in 2010, joined Pepsi's management trainee program. He is someone who worked at a beverage company before moving into the café business. The idea of giving value not just to selling coffee but to the time spent in the shop is what would later become The Coffee House.

In 2011, Ninh first launched a café chain called Urban Station. Building on the know-how and experience cultivated then, in 2014 he created a new brand, "The Coffee House," in Ho Chi Minh City. The concept he raised was "community coffee": not merely serving coffee, but creating places where people work, talk with friends, and build new connections. That was the vision Ninh envisioned.

For travelers, this concept of a "place to belong" is useful when you want to sit down and sort out your plans rather than just buy a drink. Chatting with friends, spreading out a map, getting a bit of work done on a laptop—the same café can be used in many different ways. Rather than choosing based on name recognition alone, looking at table size and spacing and picking a branch that suits your purpose for the day will make for a more practical visit.

A major turning point in management came in 2025. According to VnExpress, which reported on Golden Gate's financial results, the acquisition of 99.98% of the operating company's shares was completed on January 8 of that year. Store and product lineups have continued to change since then, and past store counts do not reflect the current scale. Even if you visited a branch before, it is safer to search the official list again for this trip. In the latter half of this article, we list specific options that could be confirmed on the store selection screen.

2. Don't Miss These! Recommended Menu

The menu covers a wide range including Vietnamese-style coffee, lattes, milk tea, and fruit tea. Deciding first whether you want to "enjoy the taste of coffee," "have something sweet and dessert-like," or "go for tea" will help you navigate even a long list of names. Let's look separately at the series the brand has long been known for and the options currently on the official menu.

① Dessert-Style Drinks: CloudFee's Concept and Today's Lattes

CloudFee is the creative drink that has become closely associated with The Coffee House. According to the official development story, two lines—Creamy and Creme Brulee—were created so that even people who find coffee bitter could enjoy it. The idea is a drinkable dessert that pairs coffee with cream and toppings.

One of those isCloudFee Crème Brûlée. At launch it was introduced as a product combining coffee, cream, and scorched sugar on the surface. It is easier to picture as a cup that doubles as a snack rather than a substitute for black coffee. However, the CloudFee name could not be found on the standard official menu confirmed this time, so current availability cannot be determined from past promotional photos alone.

The same series also includedCloudFee Creamy Roasted Almond. This one was a type designed to be enjoyed for its almond aroma. For a sweet latte from the current official menu, Latte Caramel Cold Foam and Latte Hạnh Nhân Oatside are candidates, both listed at 69,000 VND at the time of confirmation. They are not the same products as CloudFee, but the approach of choosing by "I want something creamy" or "I like a nutty aroma" still applies. Please check availability and prices on the screen for the specific branch you plan to visit.

② For Tea Lovers: CloudTea, Milk Tea, and Fruit Tea

There are also options for those who prefer tea over coffee. The earlier CloudTea lineup included seasonal items combining milk tea and cream. If you are looking for theCheese Tearange on the current official menu, Shan Cheese Foam is the name to look for. The listed price at the time of confirmation was 65,000 VND. Deciding whether you want a clean, straightforward tea or whether you also want to enjoy the richness of the foam will help you find a cup closer to your preference. CloudTea is a series name and is not a blanket term for all tea products.

For fruit tea, Trà Đào Cam Sả (peach, orange, and lemongrass tea) is an easy-to-find staple. The official menu listed both cold and hot versions, each shown at 59,000 VND. Đào means peach, Cam means orange, and Sả means lemongrass. Knowing what the name means gives you something to go on even without a photo. It is also handy to be able to switch between a cold cup right after coming in from the hot outdoors and a warm cup when the air conditioning has left you feeling chilly.

③ The Classic: Vietnamese-Style Phin Coffee

If you want to try the sweet, strong coffee that Vietnam is known for, iced coffee with condensed milk is a top candidate. Brewed in a phin,Phin Sữa Đáwhen looking for one, Cà Phê Sữa Đá listed under the "Cà Phê Phin" category on the current official menu is your guide. Sữa means milk and Đá means ice. Since this drink is meant to be enjoyed with both the sweetness of condensed milk and the richness of the coffee together, order it separately from black iced coffee.

The displayed price of Cà Phê Sữa Đá at the time of checking was 39,000 VND. If you prefer a milkier flavor, Bạc Xỉu (Bac Xiu), listed at the same price, is another option to compare. On your first try, it's easier to gauge the sweetness and strength with a basic cup before sizing up or adding toppings. If you want less sweetness, try asking whether they can reduce the condensed milk as well as the ice.

3. For a Break or Quick Work Session: Choosing Wi-Fi and Seating

There are moments on a trip when a café seat comes in handy — looking up your next destination, sorting through photos, and more. The Coffee House is one option, but if you're choosing it as a place to work, it's worth checking the connectivity and seating separately from the drink selection.

The first thing to check isthe Wi-Fi information available at that particular branchAsk staff for the network name and how to connect, then test whether pages load at the seat you plan to use. Checking email and joining a video call require very different amounts of bandwidth. Don't assume that "free Wi-Fi available" means it's reliable enough for a meeting — if you have time-sensitive work, having a mobile data connection as backup will make it easier to stick to your schedule. It has not been confirmed that all branches offer the same speeds or connection methods.

The next thing to look at iswhether there are power outlets near your seatSince outlets aren't guaranteed at every seat, if charging is your goal, it's smoother to ask staff before sitting down. If you want to charge your phone after a long day of sightseeing while looking up where to go next, just finding a seat with an outlet can make a real difference. If you only need a short browse rather than a long work session, the conditions you need are easier to narrow down.

Whether you want a window seat to watch the street outside or a table to work at will also change where you want to sit. Beyond the size of the windows and the sense of openness, take note of the sunlight, the air conditioning, and the conversations around you when choosing a seat. Since other customers may be there for a lively catch-up with friends, it won't necessarily be quiet. There's no need to choose the same café on a day when you just want a short break as on a day when you need to concentrate on work.

4. A Practical Guide for Japanese Tourists

From here, we compile information useful when actually using The Coffee House.

[Easy-to-Access Stores]

On the official branch selection screen on September 28, 2026, the candidates listed for Ho Chi Minh City included28 ter Mạc Đĩnh Chi (Mac Dinh Chi Street)the Bến Thành area's141 Nguyễn Thái Bình (Nguyen Thai Binh Street)and 86 Cao Thắng, among others. It's convenient to match not just the street name but the full address on a map to fit your sightseeing route. 31 Lê Duẩn and 159 Phạm Ngũ Lão, which appear in older maps and travel articles, could not be confirmed in the current official list, so it's safer to choose from branches currently appearing in the list when planning a visit. The absence from the list doesn't necessarily mean a branch is closed, so if you have a specific location in mind, contact them directly.

In Hanoi, the branch listed in the official directory at23M Hai Bà Trưng (Hai Ba Trung Street)is a candidate when searching in the central area. The previously mentioned 166 Lò Đúc is not an address within the Old Quarter, and could not be confirmed in the current official list either. If you want to stop by after a walk around the lake, look up not just the name but also the route from where you are. Check the opening hours for each branch before visiting.

[Using the Dedicated App]

The dedicated app has ordering and membership benefits features, and you can also view the menu from the official ordering website. For receiving your order, "Giao hàng tận nơi" means delivery, "Đến lấy mang đi" means pickup to go, and "Uống tại quán" means dine in. Selecting your method and branch in advance helps avoid the mix-up of placing an order at the wrong location. For a one-time stop, there's no need to register as a member — just order at the counter; if you plan to visit several times, it's worth checking the app's benefits. Check the app's current information for points and coupon conditions.

Delivery is also an option for a relaxed morning at your hotel. According to the official terms of service, the standard is generally within 5 km by road from the nearest branch, with approximately 30 minutes as a guide after the order is confirmed, though this is not a guaranteed arrival time. Check delivery availability, fees, and estimated time on the order screen before placing your order. Depending on the hotel, you may need to collect your order at the lobby, so rather than assuming it will be delivered to your room, agree on a handover point in advance for a smoother experience.

[Ordering Tips]

At the counter, a handy approach is to show the product name on your screen or a menu photo and say "This one, please." Since the official order screen features many Vietnamese product names, don't rely solely on English labels — keep the name of the drink you want on hand. If you want less ice, "Less ice" or "ít đá" is a useful phrase; for less sweetness, try "Less sugar" or "ít đường." For drinks containing condensed milk or foam, reducing only the sugar may still leave sweetness, so asking which elements can be adjusted will help you communicate your preference.

For official online orders, international cards such as Visa and Mastercard, compatible e-wallets, and cash payment are listed as options. For in-store payment, check with the branch where you plan to order. In case payment with an overseas card or app doesn't go through, having a small amount of VND on hand makes it easy to switch. Delivery fees are displayed on screen separately from the item price, so be sure to distinguish between the drink price alone and the final total.

[Price Guide]

These are sample prices displayed on the official ordering website on September 28, 2026. As they are based on the display before branch selection, please verify availability, size, and total on the actual order screen. Yen amounts are rough estimates for comparison purposes only, assuming 10,000 VND = 60 yen, and do not reflect the exchange rate on the day.

  • Cà Phê Sữa Đá / Bạc Xỉu: 39,000 VND each (approx. 234 yen)
  • Latte Caramel Cold Foam / Latte Hạnh Nhân Oatside: 69,000 VND each (approx. 414 yen)
  • Trà Đào Cam Sả: 59,000 VND (approx. 354 yen) / Shan Cheese Foam: 65,000 VND (approx. 390 yen)

Even within the same chain, prices differ between a basic condensed milk coffee and a foam-topped latte. If you want to try Vietnamese coffee at a lower price, the former is the way to go; if you also want something sweet, the latter fits the bill — matching your choice to your purpose makes it easier to feel satisfied. Rather than lumping everything together as "half the price of Japan," it's better to compare the contents and price of the specific drink you want.

5. Summary

The Coffee House is a chain where you can take a breather in the middle of sightseeing, choosing from Vietnamese-style coffee, sweet lattes, and tea. If it's your first time, use Cà Phê Sữa Đá as your starting point; if you want something sweet like a snack, try a foam-topped latte; if you prefer tea, a fruit tea is a good guide. If you're looking for a past popular series like CloudFee, searching the current branch menu before heading out will help you avoid a wasted trip.

When looking for a branch, use not just the color of the sign but the name "THE COFFEE HOUSE" and the street address as your landmarks. Pick one convenient branch, check out the seating, and order a cup that suits your mood that day. That kind of approach lets you build a little breathing room into your trip without over-scheduling your sightseeing plans.

🗺️ For The Coffee House's basic information, signature menu, map, and reviews,Shop guide (card)where we've put it all together.

🗺️ If you also want to compare it with other cafés,Vietnam's 30 Popular Cafés: A Thorough Comparison Guidelets you browse from a single list.

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In my third year living in Ho Chi Minh City, Vietnam. I launched this specialist Vietnam travel information site hoping to share local knowledge you simply can’t get by visiting as a tourist — the kind of thing you only understand by being here.

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