Flight check-in now available at Phu Quoc resort hotels — no need to handle baggage at the airport, transforming the final day of your island getaway

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ベトナム南部のリゾートアイランド・フーコック島で、ホテルのフロントで航空便のチェックインと手荷物預けを完了できるパイロットプログラムが2026年4月から始動した。アンザン省(旧キエンザン省エリア)とフーコック国際空港が連携し、島内の主要リゾートホテル2施設(La Festa Phu Quoc Curio Collection by Hilton・New World Phu Quoc Resort)でまず導入される。

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How the service works and which properties are covered

The check-in flow

  • On the morning of departure, at the hotel front desk,present your passport and booking numberand your check-in is complete
  • Check your bags at the hotel counter. A dedicated vehicle transports them safely to the airport
  • Your boarding pass (mobile or paper) is issued on the spot
  • At the airport, travelerssimply clear security and head straight to the boarding gate

Hotels and airlines in the pilot

In the initial phase,La Festa Phu Quoc Curio Collection by Hilton、New World Phu Quoc Resortの2施設が対象。航空会社はSun PhuQuoc Airwaysの国内線から開始し、成功すれば国際線にも拡大する計画だ。

The benefits for Japanese travelers

Your final day becomes "entirely your own"

The biggest source of stress on a Phu Quoc trip is the airport transfer on the final day. It takes 30-50 minutes from the resort area to the airport, and in peak season a long line forms at the check-in counter. If you can use hotel check-in,you can spend the morning at the beach or spa and then head to the airport unencumberedand travel light.

Phu Quoc has a 30-day visa exemptionwhich is why Japanese travelers have a high repeat rate. This service benefits long-stay guests the most, and the added value of "enjoying the island even on departure day" is likely to encourage longer stays as well.

Points to note and how to prepare

  • During the pilot period,up to 6 hours before departureyou need to complete hotel check-in
  • Excess baggage (over 23 kg) is handled at the airport counter
  • International routes such as Vietjet's Hanoi-Shizuoka flightare not covered for now, but if your itinerary connects domestically via Ho Chi Minh City you can still use it
  • Some booking classes may not be eligible, so check the airline's latest information in advance

At the forefront of Vietnam's tourism DX

Hotel-based flight check-in has precedents at luxury resorts in Thailand's Phuket and the Maldives, but it's a first for Vietnam. As Phu Quoc raises its international profile as one of "Asia's best islands," investing in tourism DX becomes a differentiator in service quality.

Japanese travel to Vietnam up 39%With Japanese travel to Vietnam surging, easing airport congestion ties directly to raising the island's overall hospitality. If you're considering a trip to Phu Quoc, it's worth adding these participating hotels to your shortlist.

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Author of this article

In my third year living in Ho Chi Minh City, Vietnam. I launched this specialist Vietnam travel information site hoping to share local knowledge you simply can’t get by visiting as a tourist — the kind of thing you only understand by being here.

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