{"id":3472,"date":"2026-06-24T21:00:00","date_gmt":"2026-06-24T12:00:00","guid":{"rendered":"https:\/\/vietnam-gift.com\/?post_type=news&p=3472"},"modified":"2026-06-24T21:00:00","modified_gmt":"2026-06-24T12:00:00","slug":"highlands-coffee-1000","status":"publish","type":"news","link":"https:\/\/vietnam-gift.com\/en\/news\/highlands-coffee-1000\/","title":{"rendered":"A flagship store at Hanoi's West Lake, the meaning of Highlands Coffee's 1,000th location"},"content":{"rendered":"<p>Highlands Coffee, the caf\u00e9 chain whose red logo you spot all over Vietnam, reached its 1,000th store in Vietnam on June 12, 2026. The store chosen for the milestone is a flagship on the shore of West Lake (Tay Ho), one of Hanoi\u2019s finest scenic spots, at 28 Thanh Nien Street. It\u2019s operated by a group under the major Philippine food company Jollibee, and it\u2019s also a milestone opening ahead of a planned listing in Vietnam in Q1 2027. For Japanese travelers visiting Hanoi, it\u2019s clear good news: another new spot where you can enjoy a cup of Vietnamese coffee while gazing at the lake.<\/p>\n<h2>The 1,000th store and the West Lake flagship\u2014what happened<\/h2>\n<p>According to reports by local economic media, Highlands Coffee opened its 1,000th store in Vietnam on the shore of West Lake as a symbolic move ahead of its IPO. The lakeside location gives a sense that the chain is steering from a \u201cbrand that just adds numbers\u201d toward a \u201cbrand that can sell scenery and experience.\u201d The picture is of a brand that began from a small roasting counter in Hanoi in 1999 arriving, over a quarter century, at the point of establishing a flagship in a landmark-class location in the country.<\/p>\n<p>Worth noting is that this is discussed not as a mere opening commemoration but as a set with IPO preparations. A company ahead of a listing placing a \u201cmilestone store\u201d in a scenic spot aims to show the brand\u2019s prestige to both investors and consumers. Put in a traveler\u2019s terms, it can be read as a sign that investment is flowing toward \u201cstore-making with high satisfaction even for tourist visits.\u201d<\/p>\n<h2>Who is Highlands Coffee?<\/h2>\n<p>Highlands Coffee is a coffee chain founded in Hanoi in 1999 by Vietnamese-American David Thai. Known also as an early case of an overseas-resident Vietnamese registering a company domestically, it\u2019s positioned as a pioneer of Vietnam\u2019s modern caf\u00e9 chains.<\/p>\n<p>The turning point was in 2012, when the Philippine food conglomerate Jollibee (Jollibee Foods Corporation) invested. After subsequent reorganization, the current structure has Jollibee holding 60% of the shares of parent company SuperFoods Group. A chain that had 56 stores at the time of Jollibee\u2019s investment has now grown to a scale of over 1,000 stores at home and abroad.<\/p>\n<h3>The soil of Vietnam\u2019s \u201cchain caf\u00e9 culture\u201d<\/h3>\n<p>Vietnam has high coffee consumption per capita, a country where street-corner caf\u00e9s double as venues for socializing, business talks, and rest all at once. In addition to a distinctive drinking-style culture typified by ca phe sua da, which uses plenty of condensed milk, the habit of lingering at modern air-conditioned chain stores has taken root in urban areas. Highlands is one company that has led this trend of \u201cselling comfort,\u201d and its decision to place a milestone flagship in a scenic spot can be understood in this context.<\/p>\n<h2>Scale in numbers (the verified range)<\/h2>\n<p>Here\u2019s a summary of figures that could be corroborated on a reporting basis. Note that annual cups and employee counts have limited sources, so treat them as reported figures rather than definitive.<\/p>\n<table>\n<thead>\n<tr>\n<th>Item<\/th>\n<th>Details<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Founded<\/td>\n<td>1999, Hanoi (founder David Thai)<\/td>\n<\/tr>\n<tr>\n<td>Number of locations<\/td>\n<td>985 stores total at the end of 2025 (947 in Vietnam, 38 in the Philippines). Reached the 1,000th store in Vietnam in June 2026<\/td>\n<\/tr>\n<tr>\n<td>Parent company<\/td>\n<td>SuperFoods Group (Jollibee holds 60%)<\/td>\n<\/tr>\n<tr>\n<td>Employees (reported figure)<\/td>\n<td>Said to be over roughly 10,000 (single report, needs confirmation)<\/td>\n<\/tr>\n<tr>\n<td>Annual usage (reported figure)<\/td>\n<td>Reported at a scale of 100 million visits per year<\/td>\n<\/tr>\n<tr>\n<td>Listing plan<\/td>\n<td>Targets a listing in Vietnam in Q1 2027<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>As Vietnamese chains, competitors cited include Phuc Long, popular for fruit tea, and Trung Nguyen Legend, which pushes an upscale route with its own farms. In terms of the breadth of its store network, the common local view is that Highlands stands a head above. Since comparison figures have different disclosure standards by chain, this article touches only on the breadth of the store network as a reference for a sense of scale.<\/p>\n<h2>Local and industry reaction<\/h2>\n<p>Here are voices from local reports and industry insiders, summarized in gist (remarks anonymized and paraphrased).<\/p>\n<p>\u201cPlacing the 1,000th store at West Lake was clever. They went for both the numerical achievement and a location that also looks good to tourists.\u201d (a local marketing insider)<\/p>\n<p>\u201cCreating a brand \u2018showcase\u2019 before a listing is a standard move. It\u2019s easy to understand as a story for investors.\u201d (a finance insider)<\/p>\n<p>\u201cHonestly, there\u2019s a sense that store count has settled the contest. Latecomer chains have no choice but to differentiate by experience rather than location.\u201d (a food and beverage industry insider). All converge on two points: the advantage of scale, and brand staging mindful of the IPO.<\/p>\n<h2>Implications for Japanese travelers and readers<\/h2>\n<p>Here\u2019s the heart of this article. The West Lake flagship becomes a realistic option that captures both the \u201cbreak\u201d and the \u201cview\u201d of Hanoi sightseeing at once.<\/p>\n<h3>How to explore the West Lake (Tay Ho) area<\/h3>\n<p>West Lake is the largest lake in Hanoi, an area a little removed from the bustle of the Old Quarter (around Hoan Kiem) where a relaxed time flows. Sights such as Tran Quoc Pagoda are dotted along the shore, and it\u2019s a place where an evening stroll or cycling feels good. The flagship fits just right for the use of taking a breather while gazing at the lake between sightseeing. If you\u2019re looking for a photogenic caf\u00e9, the<a href=\"https:\/\/vietnam-gift.com\/en\/news\/santorini-vibes-cafe\/\">white-and-blue Santorini-vibes caf\u00e9<\/a>is also nearby on the same West Lake shore. For those who want to sample and compare Vietnamese caf\u00e9 chains,<a href=\"https:\/\/vietnam-gift.com\/en\/column\/vietnam-cafe-comparison\/\">the definitive caf\u00e9 comparison guide<\/a>makes for an easy starting point in choosing.<\/p>\n<h3>What to order on a first visit to Highlands<\/h3>\n<p>The standard is, after all, a distinctly Vietnamese cup. The condensed-milk iced coffee \u201cPhin Sua Da\u201d has an easy-to-grasp balance of bitterness and sweetness, good for first-timers. Fruit-based freezes (frozen frappe-style drinks) and lotus-tea menu items\u2014drinks born in Vietnam with an enduring following\u2014are also choices that make for good travel stories. For food, many stores stock banh mi, the Vietnamese-style sandwich, so you can double it as a light lunch.<\/p>\n<h3>Tips for working it into your itinerary<\/h3>\n<p>Finish Old Quarter sightseeing in the morning, move toward West Lake in the afternoon and take a break at the flagship, and stroll the lakeside in the evening\u2014an easy route to build. Using a taxi or ride-hailing app (like Grab), it\u2019s within about ten-odd minutes from the Old Quarter. Since Vietnamese caf\u00e9s have a culture of not rushing you even if you linger, it\u2019s also excellent as a refuge during the hot hours.<\/p>\n<h2>Ripple effects on the industry and market<\/h2>\n<p>The 1,000th store and the IPO moving as a set shows that competition among Vietnam\u2019s caf\u00e9 chains is shifting from a \u201ccontest of opening pace\u201d to \u201cproving profitability and brand value.\u201d Once listed, financial information will be continuously disclosed, becoming a yardstick for competitors and new entrants. The scale of fundraising is reported to be large, and if realized, it could become funding for additional openings and menu development.<\/p>\n<p>From the Japanese-side perspective, greater transparency in Vietnam\u2019s dining market means more material for judgment for food and beverage companies considering entry. It\u2019s a trend of making it easier to read what sells locally and which price ranges win support, through the disclosures of listed companies.<\/p>\n<h2>Practical information: access to the West Lake flagship<\/h2>\n<p>Here\u2019s a summary within the range that can be confirmed. Since hours and facilities change, check the latest via official information or a map app before visiting.<\/p>\n<table>\n<thead>\n<tr>\n<th>Item<\/th>\n<th>Details<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Shop<\/td>\n<td>Highlands Coffee West Lake flagship (the 1,000th store in Vietnam)<\/td>\n<\/tr>\n<tr>\n<td>Address<\/td>\n<td>28 Thanh Nien, Tay Ho, Hanoi<\/td>\n<\/tr>\n<tr>\n<td>Area<\/td>\n<td>On the shore of West Lake (Tay Ho). Within about ten-odd minutes by car from the Old Quarter<\/td>\n<\/tr>\n<tr>\n<td>How to get there<\/td>\n<td>A ride-hailing app (like Grab) or taxi is easy. It\u2019s easy to combine with a lakeside stroll on foot or by bicycle<\/td>\n<\/tr>\n<tr>\n<td>Payment<\/td>\n<td>Local dong (VND). Since exchange rates fluctuate, check the latest rate before exchanging money or paying<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Summary: what to do next<\/h2>\n<p>Highlands Coffee\u2019s 1,000th store in Vietnam is not a mere number but a move to \u201cshow the brand\u2019s prestige before a listing,\u201d and it\u2019s news with a practical upside\u2014a new traveler-friendly rest spot has been born at Hanoi\u2019s West Lake. The next action is simple. If you\u2019re planning a trip to Hanoi, work the West Lake area into your afternoon route and add the flagship as a rest point. For those who want to touch Vietnam\u2019s coffee culture, starting with a condensed-milk iced coffee is recommended. The opening trends and where the IPO goes also serve as clues for reading the broader trends of Vietnam\u2019s dining market.<\/p>\n<h3>Frequently asked questions<\/h3>\n<p><strong>Q. What country\u2019s company is Highlands Coffee?<\/strong><br \/>A. It was founded in Vietnam, but currently the Philippines\u2019 Jollibee holds 60% of the shares of parent company SuperFoods Group. As a brand it\u2019s a Vietnam-born chain, and the core of its store network is also within Vietnam.<\/p>\n<p><strong>Q. Does the West Lake flagship require a reservation?<\/strong><br \/>A. Being an ordinary caf\u00e9, reservations are usually not needed. However, since it can get crowded depending on the tourist season and time of day, if you want to spend time leisurely, avoiding the busy early afternoon is reassuring.<\/p>\n<p><strong>Q. As a first-timer, which menu item do you recommend?<\/strong><br \/>A. The condensed-milk iced coffee (Phin Sua Da) is recommended for its balance of Vietnamese character and easy drinkability. If you\u2019re not fond of sweetness, choosing an unsweetened or fruit-based drink is a good idea.<\/p>\n<p>[Source]<\/p>\n<ul>\n<li><a href=\"https:\/\/vietnambiz.vn\/truoc-them-ipo-highlands-coffee-khai-truong-cua-hang-thu-1000-tai-viet-nam-20266121443457.htm\">VietnamBiz: Ahead of its IPO, Highlands Coffee opens its 1,000th store in Vietnam<\/a><\/li>\n<li><a href=\"https:\/\/news.tuoitre.vn\/highlands-coffee-nears-1000-stores-posts-over-41mn-profit-as-ipo-plans-advance-103260314184115769.htm\">Tuoi Tre News: Highlands Coffee nears 1,000 stores, posts over $41mn profit as IPO plans advance<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Highlands Coffee, one of Vietnam's largest chains, opened its 1,000th domestic store on the shore of Hanoi's West Lake. We explain this pre-IPO milestone and how to enjoy it from a traveler's perspective.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"swell_btn_cv_data":"","ssp_meta_description":"\u30d9\u30c8\u30ca\u30e0\u6700\u5927\u7d1a\u306e\u30c1\u30a7\u30fc\u30f3\u3001\u30cf\u30a4\u30e9\u30f3\u30ba\u30b3\u30fc\u30d2\u30fc\u304c\u56fd\u51851000\u53f7\u5e97\u3092\u30cf\u30ce\u30a4\u897f\u6e56\u6e56\u7554\u306b\u30aa\u30fc\u30d7\u30f3\u3002IPO\u524d\u306e\u7bc0\u76ee\u3068\u65c5\u884c\u8005\u76ee\u7dda\u306e\u697d\u3057\u307f\u65b9\u3092\u89e3\u8aac\u3002","ssp_meta_keyword":"","footnotes":""},"categories":[39,19],"tags":[],"purpose":[],"keyword":[],"location":[],"class_list":["post-3472","news","type-news","status-publish","hentry","category-coffee","category-news"],"acf":[],"_links":{"self":[{"href":"https:\/\/vietnam-gift.com\/en\/wp-json\/wp\/v2\/news\/3472","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vietnam-gift.com\/en\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/vietnam-gift.com\/en\/wp-json\/wp\/v2\/types\/news"}],"author":[{"embeddable":true,"href":"https:\/\/vietnam-gift.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vietnam-gift.com\/en\/wp-json\/wp\/v2\/comments?post=3472"}],"version-history":[{"count":1,"href":"https:\/\/vietnam-gift.com\/en\/wp-json\/wp\/v2\/news\/3472\/revisions"}],"predecessor-version":[{"id":3475,"href":"https:\/\/vietnam-gift.com\/en\/wp-json\/wp\/v2\/news\/3472\/revisions\/3475"}],"wp:attachment":[{"href":"https:\/\/vietnam-gift.com\/en\/wp-json\/wp\/v2\/media?parent=3472"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vietnam-gift.com\/en\/wp-json\/wp\/v2\/categories?post=3472"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vietnam-gift.com\/en\/wp-json\/wp\/v2\/tags?post=3472"},{"taxonomy":"purpose","embeddable":true,"href":"https:\/\/vietnam-gift.com\/en\/wp-json\/wp\/v2\/purpose?post=3472"},{"taxonomy":"keyword","embeddable":true,"href":"https:\/\/vietnam-gift.com\/en\/wp-json\/wp\/v2\/keyword?post=3472"},{"taxonomy":"location","embeddable":true,"href":"https:\/\/vietnam-gift.com\/en\/wp-json\/wp\/v2\/location?post=3472"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}